Frequently Asked Questions
Everything you need to know about our premium footwear and services.
What is your shipping policy?
We offer worldwide shipping with standard and express options. Orders are typically processed within 24 hours, and delivery times vary by region, usually ranging from 2 to 5 business days.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn items in their original packaging. To initiate a return or exchange, please visit our online returns portal to generate a prepaid shipping label.
Where are Myrqvist shoes manufactured?
Our shoes are designed in Sweden and handcrafted in Portugal using high-quality leathers from world-renowned tanneries like Du Puy and Charles F. Stead.
How do I find my correct size?
Most of our shoes run true to size. We recommend consulting our detailed size guide located on each product page, which includes a comparison chart for UK, US, and EU sizing.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.
How should I care for my leather shoes?
To ensure longevity, we recommend using cedar shoe trees after every wear and applying high-quality cream or wax polish regularly to keep the leather hydrated and protected.